Privacy Policy – Bullion Direct Market
This Privacy Policy explains how Bullion Direct Market uses and protects any information that you provide when using our website or communicating with us electronically.
Bullion Direct Market acts as the Data Controller of the personal data you provide. This means we determine the purposes and methods by which your personal data is processed.
We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. Any information that can identify you will only be used in accordance with this Privacy Policy. We may update this policy from time to time by publishing changes on this page.
Information We Collect
We may collect and retain the following information when you place an order, create an account, or contact us:
Your full name
Date of birth
Billing and delivery address
Email address
IP address used when placing an order
Order history and transaction details
Delivery information
Identity verification documents for compliance purposes
Information required to conduct anti fraud and AML checks
What We Do With the Information
We collect this information to provide a secure and efficient service, including:
Processing and fulfilling orders for gold bars and gold coins
Verifying identity and complying with legal and regulatory obligations
Maintaining internal accounting and compliance records
Improving our website, services, and customer experience
Sending service related communications about your orders
Sending promotional emails or updates about new products, special offers, or market information where you have opted in
Marketing and remarketing activities
Requesting feedback about our products and services
Keeping in Touch
If you no longer wish to receive marketing communications such as stock updates, promotions, or market insights, you can opt out at any time by:
Clicking the unsubscribe link in any marketing email
Contacting us through our website
We will process your request promptly and ensure you no longer receive marketing communications if you choose to opt out.
Links to Other Websites
Our website may contain links to third party websites. Once you leave our website, we do not have control over how your data is collected or used by other sites. We encourage you to review the privacy policy of any external website you visit. We cannot be responsible for the protection and privacy of information you provide to third party websites.
Information Security
We are committed to ensuring that your information is secure. We implement appropriate physical, electronic, and managerial procedures to safeguard and protect the data we collect online. This includes secure servers, encryption technologies such as SSL, and restricted access to sensitive information.
Accessing Your Personal Information
You may request details of the personal data we hold about you. If you would like a copy of your personal information or wish to request correction or deletion where applicable, please contact us in writing through our website.
